Shalini Kumar

Functional Consultant | Oracle EBS CX | Field Service · TeleSales · Service Contracts · Functional Consultant · Functional

Vadodara, IndiaSeniorIST (UTC+5:30)AdvisoryCitizen

Open to working in Remote · Vadodara · will relocate

Functional Consultant with 8 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, Service Contracts. Delivered multiple full-cycle implementations across automotive clients — integrations with ERP and marketing tools and lead-to-order process design. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 60 days.

years in Oracle

—

years in total

projects

₹17 LPA

annual

Seniority: Senior · Functional Consultant
Availability: Not looking
Notice period: 60 days
Works: Hybrid
Open to: Advisory
Location: Vadodara, India · IST (UTC+5:30)
Work authorisation: Citizen

Profile updated today

Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantUpgradeLed

A 400-store retail chain

Upgrade of Oracle EBS CX for a 400-store retail chain, covering Field Service, TeleSales, Service Contracts. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.

EBS Field ServiceEBS TeleSalesEBS Service Contracts

Apr 2025 – Sep 2026 · 18 mo · Vadodara · Retail & CPG

Functional ConsultantRollout

An Indian steel and alloys group

Rollout of Oracle EBS CX for an Indian steel and alloys group, covering Field Service, TeleSales, Service Contracts. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

EBS Field ServiceEBS TeleSalesEBS Service Contracts

Feb 2023 – Nov 2024 · 22 mo · Vadodara · Manufacturing

Functional ConsultantAdvisory

A Gulf-based retail bank

Advisory of Oracle EBS CX for a Gulf-based retail bank, covering Field Service, TeleSales, Service Contracts. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.

EBS Field ServiceEBS TeleSalesEBS Service Contracts

Jun 2021 – Jun 2022 · 13 mo · Vadodara · Banking & Financial Services

Oracle expertise

PRODUCT FAMILIES

E-Business Suite

TECHNICAL STACK

BI PublisherOAF

MODULES

EBS Field ServiceImplementedEBS TeleSalesLedEBS Service ContractsImplemented

PILLARS

RELEASES

12.2.x12.1.312.0.x or earlier

INDUSTRIES

AutomotiveManufacturing

LANGUAGES

GujaratiProfessionalHindiNativeEnglishNativespeak/read

Education

Bachelors · Business Administration

IGNOU · 2015 · Part-time

AvailabilityNot looking

Notice period60 days

Rate₹17 LPA