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Shalini Kapoor

Business Analyst | Oracle Fusion CX | Subscription Management · B2B Commerce · Business Analyst · Functional
Milan, ItalyAssociateCET (UTC+1)PermanentWork permit held
Open to working in Bengaluru · Milan · Remote · will relocate
Business Analyst with 2 years of hands-on Oracle Fusion CX experience, specialising in Subscription Management, B2B Commerce. Delivered support and enhancement work across energy & utilities clients — integrations with ERP and marketing tools and lead-to-order process design. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 15 days.
2
years in Oracle
—
years in total
2
projects
On request
expected pay
Seniority
Associate · Business Analyst
Availability
Available now
Notice period
15 days
Works
From home
Open to
Permanent
Location
Milan, Italy · CET (UTC+1)
Work authorisation
Work permit held
Profile updated 3 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Business AnalystUpgrade
A global auto-components manufacturer
Upgrade of Oracle Fusion CX for a global auto-components manufacturer, covering Subscription Management, B2B Commerce. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
Subscription ManagementB2B Commerce
Jan 2026 – Dec 2026 · 12 mo · Milan · Manufacturing
Business AnalystMigration
A broadcast and streaming network · via Aurenza Global Services
Migration of Oracle Fusion CX for a broadcast and streaming network, covering Subscription Management, B2B Commerce. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Subscription ManagementB2B Commerce
Feb 2025 – Sep 2025 · 8 mo · Milan · Media & Entertainment

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
REST APIs
MODULES
Subscription ManagementConfiguredB2B CommerceSupported
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Construction & EngineeringEnergy & Utilities
LANGUAGES
ItalianBasicEnglishProfessional

Education

Bachelors · Commerce
University of London · 2023 · Full-time
AvailabilityAvailable now
Notice period15 days
RateOn request