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Shalini Chopra

Solution Architect | Oracle NetSuite CX | CRM · SuiteCommerce · Solution Architect · Functional
Manchester, United KingdomLeadGMT/BSTContract · Part time · PermanentWork permit held
Open to working in Manchester · Dubai
Solution Architect with 25 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered multiple full-cycle implementations across energy & utilities clients — UAT with field teams and adoption support and service request workflows. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: serving notice.
25
years in Oracle
—
years in total
3
projects
GBP 1,22,000 / yr
annual
Seniority
Lead · Solution Architect
Availability
In 2 weeks
Notice period
Serving notice
Works
Onsite
Open to
Contract, Part time, Permanent
Location
Manchester, United Kingdom · GMT/BST
Work authorisation
Work permit held
Profile updated 3 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Solution ArchitectAdvisoryLed
An EPC infrastructure company
Advisory of Oracle NetSuite CX for an EPC infrastructure company, covering CRM, SuiteCommerce. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Mar 2019 – Dec 2026 · 94 mo · Manchester · Construction & Engineering
Solution ArchitectMigration
An international development NGO · via Brightmoor Advisory
Migration of Oracle NetSuite CX for an international development NGO, covering CRM, SuiteCommerce. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Feb 2011 – Jun 2018 · 89 mo · Manchester · Non-profit
Solution ArchitectUpgrade
A top-10 Indian pharma company
Upgrade of Oracle NetSuite CX for a top-10 Indian pharma company, covering CRM, SuiteCommerce. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Jan 2003 – Jul 2010 · 91 mo · Manchester · Pharma & Life Sciences

Oracle expertise

PRODUCT FAMILIES
NetSuite
TECHNICAL STACK
Power BI
MODULES
NetSuite CRMLedSuiteCommerceLed
PILLARS
CX
INDUSTRIES
Construction & EngineeringEnergy & Utilities
LANGUAGES
EnglishProfessionalPunjabiNative

Education

Bachelors · Commerce
Visvesvaraya Technological University · 1996 · Correspondence
AvailabilityIn 2 weeks
Notice periodServing notice
RateGBP 1,22,000 / yr