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Shalini Chopra

Functional Consultant | Oracle Fusion CX | Incentive Compensation · B2C Service · Live Experience · Functional Consultant · Functional
New Jersey, United StatesSeniorEST (UTC-5)Contract · Part timePermanent resident
Open to working in New Jersey · Dubai
Functional Consultant with 10 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Live Experience. Delivered multiple full-cycle implementations across media & entertainment clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: immediate.
10
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Senior · Functional Consultant
Availability
In 2 weeks
Notice period
Immediate
Works
From home
Open to
Contract, Part time
Location
New Jersey, United States · EST (UTC-5)
Work authorisation
Permanent resident
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantRolloutLed
A state power-distribution utility
Rollout of Oracle Fusion CX for a state power-distribution utility, covering Incentive Compensation, B2C Service, Live Experience. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Live ExperienceIncentive CompensationB2C Service
May 2024 – Jun 2026 · 26 mo · New Jersey · Energy & Utilities
Functional ConsultantMigration
A two-wheeler manufacturer · via Brightmoor Advisory
Migration of Oracle Fusion CX for a two-wheeler manufacturer, covering Incentive Compensation, B2C Service, Live Experience. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Live ExperienceIncentive CompensationB2C Service
Feb 2021 – Dec 2023 · 35 mo · New Jersey · Automotive
Functional ConsultantRollout
A global auto-components manufacturer
Rollout of Oracle Fusion CX for a global auto-components manufacturer, covering Incentive Compensation, B2C Service, Live Experience. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Live ExperienceIncentive CompensationB2C Service
May 2018 – Nov 2020 · 31 mo · New Jersey · Manufacturing

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
Groovy
MODULES
Customer Data ManagementLedIntelligent AdvisorImplementedLive ExperienceLedIncentive CompensationLedB2C ServiceImplemented
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Media & EntertainmentPharma & Life Sciences
LANGUAGES
GujaratiProfessionalEnglishProfessional

Education

Diploma · Commerce
Delhi University · 2008 · Full-time
AvailabilityIn 2 weeks
Notice periodImmediate
RateOn request