Shalini Ansari

Delivery Manager | Oracle EBS CX | Field Service · TeleSales · Service Contracts · Delivery Manager · Functional

Vadodara, IndiaLeadIST (UTC+5:30)Contract to hireCitizen

Open to working in Pune · Remote · Vadodara · will relocate

Delivery Manager with 12 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, Service Contracts. Delivered multiple full-cycle implementations across energy & utilities clients — integrations with ERP and marketing tools and lead-to-order process design. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 30 days.

years in Oracle

—

years in total

projects

₹30 LPA

annual

Seniority: Lead · Delivery Manager
Availability: In 30 days
Notice period: 30 days
Works: Hybrid
Open to: Contract to hire
Location: Vadodara, India · IST (UTC+5:30)
Work authorisation: Citizen

Profile updated 9 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Delivery ManagerUpgradeLed

An EPC infrastructure company

Upgrade of Oracle EBS CX for an EPC infrastructure company, covering Field Service, TeleSales, Service Contracts. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.

EBS Field ServiceEBS TeleSalesEBS Service Contracts

Apr 2023 – Oct 2026 · 43 mo · Vadodara · Construction & Engineering

Delivery ManagerRollout

An international development NGO

Rollout of Oracle EBS CX for an international development NGO, covering Field Service, TeleSales, Service Contracts. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

EBS Field ServiceEBS TeleSalesEBS Service Contracts

Feb 2019 – Jul 2022 · 42 mo · Vadodara · Non-profit

Delivery ManagerAdvisory

A top-10 Indian pharma company

Advisory of Oracle EBS CX for a top-10 Indian pharma company, covering Field Service, TeleSales, Service Contracts. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.

EBS Field ServiceEBS TeleSalesEBS Service Contracts

Jun 2015 – Nov 2018 · 42 mo · Vadodara · Pharma & Life Sciences

Oracle expertise

PRODUCT FAMILIES

E-Business Suite

TECHNICAL STACK

SOA SuiteWorkflow Builder

MODULES

EBS Field ServiceLedEBS TeleSalesLedEBS Service ContractsLed

PILLARS

RELEASES

12.2.x12.1.312.0.x or earlier

INDUSTRIES

Construction & EngineeringEnergy & Utilities

LANGUAGES

GujaratiProfessionalHindiNativeEnglishNativespeak/read

Education

Bachelors · Accounting

Osmania University · 2010 · Full-time

AvailabilityIn 30 days

Notice period30 days

Rate₹30 LPA