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Saurabh Sethi

Solution Architect | Oracle Fusion CX | Subscription Management · Partner Relationship Management · Loyalty · Solution Architect · Functional
Riyadh, Saudi ArabiaLeadAST (UTC+3)Advisory · Contract · Part timeWork permit held
Open to working in Riyadh
Solution Architect with 13 years of hands-on Oracle Fusion CX experience, specialising in Subscription Management, Partner Relationship Management, Loyalty. Delivered multiple full-cycle implementations across public sector clients — service request workflows and UAT with field teams and adoption support. Comfortable owning functional design documents, configuration workbooks and key-user training. Open to freelance assignments alongside full-time roles.
13
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Lead · Solution Architect
Availability
Not looking
Notice period
90 days
Works
Hybrid
Open to
Advisory, Contract, Part time
Location
Riyadh, Saudi Arabia · AST (UTC+3)
Work authorisation
Work permit held
Profile updated 3 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Solution ArchitectSupport / AMSLed
A commercial real-estate developer · via Valecrest Technologies
Support / AMS of Oracle Fusion CX for a commercial real-estate developer, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementLoyalty
Mar 2023 – Aug 2026 · 42 mo · Riyadh · Real Estate
Solution ArchitectImplementation
A national FMCG company · via Valecrest Technologies
Implementation of Oracle Fusion CX for a national FMCG company, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementLoyalty
Jan 2019 – Jul 2022 · 43 mo · Riyadh · Retail & CPG
Solution ArchitectMigration
A third-party logistics provider · via Valecrest Technologies
Migration of Oracle Fusion CX for a third-party logistics provider, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementLoyalty
May 2015 – Jun 2018 · 38 mo · Riyadh · Logistics

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
Visual Builder Studio
MODULES
Marketing (Eloqua)LedSubscription ManagementLedPartner Relationship ManagementLedLoyaltyLedB2B CommerceLedKnowledge ManagementLed
PILLARS
CX
RELEASES
26.D26.C26.B26.A
INDUSTRIES
Public Sector
LANGUAGES
EnglishProfessionalArabicNative

Education

Bachelors · Supply Chain Management
Manipal Academy of Higher Education · 2008 · Full-time
AvailabilityNot looking
Notice period90 days
RateOn request