Functional ConsultantImplementation
A Tier-1 private-sector bank · via Valecrest Technologies
Implementation of Oracle Fusion CX for a Tier-1 private-sector bank, covering Incentive Compensation, B2C Service, Loyalty. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service