Enterprise ArchitectAdvisory
A pan-India telecom operator
Advisory of Oracle Fusion CX for a pan-India telecom operator, covering Subscription Management, Partner Relationship Management, B2C Service. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementB2C Service