Enterprise ArchitectRolloutLed
A state power-distribution utility
Rollout of Oracle Fusion CX for a state power-distribution utility, covering Subscription Management, Partner Relationship Management, B2C Service. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementB2C Service