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Sarah Srivastava

Functional Consultant | Oracle EBS CX | Field Service · TeleSales · TeleService · Functional Consultant · Functional
Frankfurt, GermanySeniorCET (UTC+1)Contract to hireWork permit held
Open to working in Remote · Frankfurt · will relocate
Functional Consultant with 10 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, TeleService. Delivered multiple full-cycle implementations across professional services clients — integrations with ERP and marketing tools and lead-to-order process design. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 30 days.
10
years in Oracle
—
years in total
3
projects
EUR 1,07,000 / yr
annual
Seniority
Senior · Functional Consultant
Availability
In 30 days
Notice period
30 days
Works
Hybrid
Open to
Contract to hire
Location
Frankfurt, Germany · CET (UTC+1)
Work authorisation
Work permit held
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantUpgradeLed
An Indian steel and alloys group
Upgrade of Oracle EBS CX for an Indian steel and alloys group, covering Field Service, TeleSales, TeleService. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Apr 2024 – Dec 2026 · 33 mo · Frankfurt · Manufacturing
Functional ConsultantRollout
A top-10 Indian pharma company
Rollout of Oracle EBS CX for a top-10 Indian pharma company, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Feb 2021 – Jul 2023 · 30 mo · Frankfurt · Pharma & Life Sciences
Functional ConsultantAdvisory
A Big-Four advisory practice
Advisory of Oracle EBS CX for a Big-Four advisory practice, covering Field Service, TeleSales, TeleService. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Jun 2018 – Sep 2020 · 28 mo · Frankfurt · Professional Services

Oracle expertise

PRODUCT FAMILIES
E-Business Suite
TECHNICAL STACK
Workflow BuilderOracle Forms & Reports
MODULES
EBS TeleServiceLedEBS Field ServiceLedEBS TeleSalesImplementedEBS Service ContractsImplemented
PILLARS
CX
RELEASES
12.2.x12.1.312.0.x or earlier
INDUSTRIES
Hospitality & TravelProfessional Services
LANGUAGES
GermanBasicEnglishNative

Education

Diploma · Commerce
Christ University · 2010 · Part-time
AvailabilityIn 30 days
Notice period30 days
RateEUR 1,07,000 / yr