Sarah Shah

Functional Consultant | Oracle EBS CX | Field Service · TeleSales · TeleService · Functional Consultant · Functional

Singapore, SingaporeConsultantSGT (UTC+8)Contract · Part time · PermanentWork permit held

Open to working in Singapore

Functional Consultant with 5 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, TeleService. Delivered implementations and rollouts across automotive clients — UAT with field teams and adoption support and service request workflows. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: serving notice.

years in Oracle

—

years in total

projects

SGD 1,08,000 / yr

annual

Seniority: Consultant · Functional Consultant
Availability: In 2 weeks
Notice period: Serving notice
Works: Hybrid
Open to: Contract, Part time, Permanent
Location: Singapore, Singapore · SGT (UTC+8)
Work authorisation: Work permit held

Profile updated 5 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantAdvisory

A private university group

Advisory of Oracle EBS CX for a private university group, covering Field Service, TeleSales, TeleService. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

Jun 2025 – Jun 2026 · 13 mo · Singapore · Higher Education

Functional ConsultantRollout

A government transport undertaking

Rollout of Oracle EBS CX for a government transport undertaking, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

Feb 2023 – Nov 2024 · 22 mo · Singapore · Public Sector

Oracle expertise

PRODUCT FAMILIES

E-Business Suite

TECHNICAL STACK

Oracle Forms & ReportsODI

MODULES

EBS TeleServiceConfiguredEBS Field ServiceConfiguredEBS TeleSalesImplementedEBS Service ContractsImplemented

PILLARS

RELEASES

12.2.x12.1.312.0.x or earlier

INDUSTRIES

AutomotiveManufacturing

LANGUAGES

TamilProfessionalMandarinNativeEnglishNativespeak/read

Education

Bachelors · Commerce

IIM Ahmedabad · 2020 · Full-time

AvailabilityIn 2 weeks

Notice periodServing notice

RateSGD 1,08,000 / yr