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Sarah Saxena

Pre-sales / Solution Consultant | Oracle EBS CX | Field Service · TeleSales · TeleService · Pre-sales / Solution Consultant · Functional
Noida, IndiaLeadIST (UTC+5:30)Advisory · Contract to hire · PermanentCitizen
Open to working in Noida
Pre-sales / Solution Consultant with 22 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, TeleService. Delivered multiple full-cycle implementations across healthcare clients — UAT with field teams and adoption support and service request workflows. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 15 days.
22
years in Oracle
—
years in total
3
projects
₹58 LPA
annual
Seniority
Lead · Pre-sales / Solution Consultant
Availability
Available now
Notice period
15 days
Works
Hybrid
Open to
Advisory, Contract to hire, Permanent
Location
Noida, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Pre-sales / Solution ConsultantAdvisoryLed
A third-party logistics provider
Advisory of Oracle EBS CX for a third-party logistics provider, covering Field Service, TeleSales, TeleService. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Jun 2020 – Sep 2026 · 76 mo · Noida · Logistics
Pre-sales / Solution ConsultantRollout
A hotel and resorts group
Rollout of Oracle EBS CX for a hotel and resorts group, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Feb 2013 – Dec 2019 · 83 mo · Noida · Hospitality & Travel
Pre-sales / Solution ConsultantUpgrade
A Gulf-based retail bank
Upgrade of Oracle EBS CX for a Gulf-based retail bank, covering Field Service, TeleSales, TeleService. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Apr 2006 – Aug 2012 · 77 mo · Noida · Banking & Financial Services

Oracle expertise

PRODUCT FAMILIES
E-Business Suite
TECHNICAL STACK
BI PublisherOAF
MODULES
EBS TeleServiceLedEBS Field ServiceLedEBS TeleSalesLedEBS Service ContractsLed
PILLARS
CX
RELEASES
12.2.x12.1.312.0.x or earlier
INDUSTRIES
HealthcareReal Estate
LANGUAGES
HindiBasicEnglishNative

Education

Diploma · Business Administration
Manipal Academy of Higher Education · 1998 · Part-time
AvailabilityAvailable now
Notice period15 days
Rate₹58 LPA