Sarah Rao

Business Analyst | Oracle EBS CX | Field Service · TeleSales · TeleService · Business Analyst · Functional

Noida, IndiaAssociateIST (UTC+5:30)Advisory · Contract to hire · PermanentCitizen

Open to working in Noida

Business Analyst with 2 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, TeleService. Delivered support and enhancement work across retail & cpg clients — UAT with field teams and adoption support and service request workflows. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 15 days.

years in Oracle

—

years in total

projects

₹4 LPA

annual

Seniority: Associate · Business Analyst
Availability: Available now
Notice period: 15 days
Works: Hybrid
Open to: Advisory, Contract to hire, Permanent
Location: Noida, India · IST (UTC+5:30)
Work authorisation: Citizen

Profile updated yesterday

Employment history is shown to signed-in recruiters.

Projects and implementations

Business AnalystAdvisory

A commercial real-estate developer

Advisory of Oracle EBS CX for a commercial real-estate developer, covering Field Service, TeleSales, TeleService. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

Jun 2026 – Sep 2026 · 4 mo · Noida · Real Estate

Business AnalystRollout

A pan-India telecom operator

Rollout of Oracle EBS CX for a pan-India telecom operator, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

Feb 2025 – Sep 2025 · 8 mo · Noida · Telecom

Oracle expertise

PRODUCT FAMILIES

E-Business Suite

TECHNICAL STACK

OAFADFdi

MODULES

EBS TeleServiceConfiguredEBS Field ServiceConfiguredEBS TeleSalesSupportedEBS Service ContractsSupported

PILLARS

RELEASES

12.2.x12.1.312.0.x or earlier

INDUSTRIES

LogisticsRetail & CPG

LANGUAGES

HindiProfessionalEnglishNative

Education

Bachelors · Business Administration

Nirma University · 2021 · Part-time

AvailabilityAvailable now

Notice period15 days

Rate₹4 LPA