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Sarah Rao

Business Analyst | Oracle Fusion CX | Incentive Compensation · B2C Service · Customer Data Management · Business Analyst · Functional
Hyderabad, IndiaAssociateIST (UTC+5:30)Advisory · Contract to hireCitizen
Open to working in Hyderabad · Pune
Business Analyst with 2 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Customer Data Management. Delivered support and enhancement work across energy & utilities clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 15 days.
2
years in Oracle
—
years in total
2
projects
₹5 LPA
annual
Seniority
Associate · Business Analyst
Availability
In 30 days
Notice period
15 days
Works
Hybrid
Open to
Advisory, Contract to hire
Location
Hyderabad, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Business AnalystRollout
A broadcast and streaming network
Rollout of Oracle Fusion CX for a broadcast and streaming network, covering Incentive Compensation, B2C Service, Customer Data Management. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementIncentive CompensationB2C Service
Feb 2026 – Oct 2026 · 9 mo · Hyderabad · Media & Entertainment
Business AnalystRollout
A Tier-1 private-sector bank
Rollout of Oracle Fusion CX for a Tier-1 private-sector bank, covering Incentive Compensation, B2C Service, Customer Data Management. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementIncentive CompensationB2C Service
Feb 2025 – Sep 2025 · 8 mo · Hyderabad · Banking & Financial Services

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
OICVisual Builder Studio
MODULES
Customer Data ManagementSupportedIncentive CompensationSupportedB2C ServiceConfigured
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Construction & EngineeringEnergy & Utilities
LANGUAGES
HindiProfessionalEnglishNativeTeluguBasicspeak/read

Education

Bachelors · Accounting
Anna University · 2020 · Full-time
AvailabilityIn 30 days
Notice period15 days
Rate₹5 LPA