Sarah Jain

Functional Consultant | Oracle EBS CX | Field Service · TeleSales · TeleService · Functional Consultant · Functional

Frankfurt, GermanySeniorCET (UTC+1)PermanentWork permit held

Open to working in Remote · Frankfurt · will relocate

Functional Consultant with 9 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, TeleService. Delivered multiple full-cycle implementations across non-profit clients — integrations with ERP and marketing tools and lead-to-order process design. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 15 days.

years in Oracle

—

years in total

projects

EUR 1,12,000 / yr

annual

Seniority: Senior · Functional Consultant
Availability: Available now
Notice period: 15 days
Works: Hybrid
Open to: Permanent
Location: Frankfurt, Germany · CET (UTC+1)
Work authorisation: Work permit held

Profile updated 4 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantUpgradeLed

A listed IT services company

Upgrade of Oracle EBS CX for a listed IT services company, covering Field Service, TeleSales, TeleService. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

Apr 2024 – Jun 2026 · 27 mo · Frankfurt · IT & Technology

Functional ConsultantRollout

A global auto-components manufacturer

Rollout of Oracle EBS CX for a global auto-components manufacturer, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

Feb 2021 – Oct 2023 · 33 mo · Frankfurt · Manufacturing

Functional ConsultantAdvisory

A multi-specialty hospital chain

Advisory of Oracle EBS CX for a multi-specialty hospital chain, covering Field Service, TeleSales, TeleService. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

Jun 2018 – Jul 2020 · 26 mo · Frankfurt · Healthcare

Oracle expertise

PRODUCT FAMILIES

E-Business Suite

TECHNICAL STACK

BI PublisherOAF

MODULES

EBS TeleServiceImplementedEBS Field ServiceImplementedEBS TeleSalesLedEBS Service ContractsLed

PILLARS

RELEASES

12.2.x12.1.312.0.x or earlier

INDUSTRIES

Non-profitTelecom

LANGUAGES

GermanBasicEnglishNative

Credentials

1Z0-1054Pending review

Education

Diploma · Commerce

IIT Bombay · 2010 · Full-time

AvailabilityAvailable now

Notice period15 days

RateEUR 1,12,000 / yr