Sarah Iyer

Functional Consultant | Oracle Fusion CX | Loyalty · Knowledge Management · Functional Consultant · Functional

Mumbai, IndiaConsultantIST (UTC+5:30)Contract to hireCitizen

Open to working in Remote · Mumbai · will relocate

Functional Consultant with 7 years of hands-on Oracle Fusion CX experience, specialising in Loyalty, Knowledge Management. Delivered implementations and rollouts across automotive clients — integrations with ERP and marketing tools and lead-to-order process design. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 30 days.

years in Oracle

—

years in total

projects

On request

expected pay

Seniority: Consultant · Functional Consultant
Availability: In 30 days
Notice period: 30 days
Works: From home
Open to: Contract to hire
Location: Mumbai, India · IST (UTC+5:30)
Work authorisation: Citizen

Profile updated today

Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantUpgradeLed

A private university group

Upgrade of Oracle Fusion CX for a private university group, covering Loyalty, Knowledge Management. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.

LoyaltyKnowledge Management

Jan 2025 – Jun 2026 · 18 mo · Mumbai · Higher Education

Functional ConsultantMigration

A government transport undertaking · via Aurenza Global Services

Migration of Oracle Fusion CX for a government transport undertaking, covering Loyalty, Knowledge Management. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

LoyaltyKnowledge Management

Feb 2023 – Jul 2024 · 18 mo · Mumbai · Public Sector

Functional ConsultantAdvisory

A listed IT services company

Advisory of Oracle Fusion CX for a listed IT services company, covering Loyalty, Knowledge Management. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.

LoyaltyKnowledge Management

Mar 2021 – Aug 2022 · 18 mo · Mumbai · IT & Technology

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

Visual Builder Studio

MODULES

LoyaltyImplementedKnowledge ManagementLed

PILLARS

RELEASES

26.D26.C26.B

INDUSTRIES

AutomotiveManufacturing

LANGUAGES

HindiBasicMarathiNativeEnglishProfessionalspeak/read

Credentials

1Z0-1054Document verified

Education

Bachelors · Commerce

University of Mumbai · 2014 · Full-time

AvailabilityIn 30 days

Notice period30 days

RateOn request