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Sarah Hegde

Business Analyst | Oracle NetSuite CX | CRM · SuiteCommerce · Business Analyst · Functional
Singapore, SingaporeConsultantSGT (UTC+8)Advisory · Contract · Contract to hireWork permit held
Open to working in Singapore
Business Analyst with 5 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered implementations and rollouts across professional services clients — UAT with field teams and adoption support and service request workflows. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: serving notice.
5
years in Oracle
—
years in total
2
projects
SGD 1,06,000 / yr
annual
Seniority
Consultant · Business Analyst
Availability
In 30 days
Notice period
Serving notice
Works
Onsite
Open to
Advisory, Contract, Contract to hire
Location
Singapore, Singapore · SGT (UTC+8)
Work authorisation
Work permit held
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Business AnalystAdvisory
A listed IT services company
Advisory of Oracle NetSuite CX for a listed IT services company, covering CRM, SuiteCommerce. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Mar 2025 – Nov 2026 · 21 mo · Singapore · IT & Technology
Business AnalystMigration
A global auto-components manufacturer · via Sarvat ERP Solutions
Migration of Oracle NetSuite CX for a global auto-components manufacturer, covering CRM, SuiteCommerce. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Feb 2023 – Dec 2024 · 23 mo · Singapore · Manufacturing

Oracle expertise

PRODUCT FAMILIES
NetSuite
TECHNICAL STACK
Excel
MODULES
NetSuite CRMImplementedSuiteCommerceConfigured
PILLARS
CX
INDUSTRIES
Hospitality & TravelProfessional Services
LANGUAGES
TamilProfessionalMandarinNativeEnglishProfessionalspeak/read

Education

Diploma · Finance
Manipal Academy of Higher Education · 2015 · Correspondence
AvailabilityIn 30 days
Notice periodServing notice
RateSGD 1,06,000 / yr