Sanjay Varghese

Techno-Functional Lead | Oracle NetSuite CX | CRM · SuiteCommerce · Techno-Functional Lead · Techno-functional

Kuala Lumpur, MalaysiaSeniorMYT (UTC+8)Part timeWork permit held

Open to working in Remote · Kuala Lumpur · London · will relocate

Techno-Functional Lead with 9 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered multiple full-cycle implementations across manufacturing clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Open to freelance assignments alongside full-time roles.

years in Oracle

—

years in total

projects

On request

expected pay

Seniority: Senior · Techno-Functional Lead
Availability: In 60 days
Notice period: 60 days
Works: From home
Open to: Part time
Location: Kuala Lumpur, Malaysia · MYT (UTC+8)
Work authorisation: Work permit held

Profile updated 3 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadImplementationLed

A Gulf-based retail bank · via Orvane Consulting

Implementation of Oracle NetSuite CX for a Gulf-based retail bank, covering CRM, SuiteCommerce. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

Jan 2024 – Aug 2026 · 32 mo · Kuala Lumpur · Banking & Financial Services

Techno-Functional LeadMigration

A Tier-1 private-sector bank · via Valecrest Technologies

Migration of Oracle NetSuite CX for a Tier-1 private-sector bank, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

May 2021 – Aug 2023 · 28 mo · Kuala Lumpur · Banking & Financial Services

Techno-Functional LeadSupport / AMS

An international development NGO · via Northwyn Analytics

Support / AMS of Oracle NetSuite CX for an international development NGO, covering CRM, SuiteCommerce. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

Mar 2018 – Aug 2020 · 30 mo · Kuala Lumpur · Non-profit

Oracle expertise

PRODUCT FAMILIES

NetSuite

TECHNICAL STACK

ExcelSuiteScript

MODULES

NetSuite CRMLedSuiteCommerceImplemented

PILLARS

INDUSTRIES

ManufacturingProfessional Services

LANGUAGES

TamilConversationalEnglishProfessional

Education

PG · Computer Applications

ICAI (Chartered Accountancy) · 2016 · Full-time

AvailabilityIn 60 days

Notice period60 days

RateOn request