Sanjay Trivedi

Techno-Functional Lead | Oracle EBS CX | Field Service · TeleSales · Service Contracts · Techno-Functional Lead · Techno-functional

Amsterdam, NetherlandsSeniorCET (UTC+1)Contract · Part time · PermanentWork permit held

Open to working in Amsterdam

Techno-Functional Lead with 9 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, Service Contracts. Delivered multiple full-cycle implementations across telecom clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: serving notice.

years in Oracle

—

years in total

projects

EUR 1,10,000 / yr

annual

Seniority: Senior · Techno-Functional Lead
Availability: In 2 weeks
Notice period: Serving notice
Works: Onsite
Open to: Contract, Part time, Permanent
Location: Amsterdam, Netherlands · CET (UTC+1)
Work authorisation: Work permit held

Profile updated today

Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadSupport / AMSLed

A top-10 Indian pharma company · via Kestrelline Digital

Support / AMS of Oracle EBS CX for a top-10 Indian pharma company, covering Field Service, TeleSales, Service Contracts. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.

EBS Field ServiceEBS TeleSalesEBS Service Contracts

Jun 2024 – Sep 2026 · 28 mo · Amsterdam · Pharma & Life Sciences

Techno-Functional LeadRollout

A commercial real-estate developer

Rollout of Oracle EBS CX for a commercial real-estate developer, covering Field Service, TeleSales, Service Contracts. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

EBS Field ServiceEBS TeleSalesEBS Service Contracts

May 2021 – Jul 2023 · 27 mo · Amsterdam · Real Estate

Techno-Functional LeadImplementation

A listed IT services company · via Kestrelline Digital

Implementation of Oracle EBS CX for a listed IT services company, covering Field Service, TeleSales, Service Contracts. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.

EBS Field ServiceEBS TeleSalesEBS Service Contracts

Apr 2018 – Dec 2020 · 33 mo · Amsterdam · IT & Technology

Oracle expertise

PRODUCT FAMILIES

E-Business Suite

TECHNICAL STACK

OAFADFdiSQL / PL-SQL

MODULES

EBS Field ServiceImplementedEBS TeleSalesLedEBS Service ContractsImplemented

PILLARS

RELEASES

12.2.x12.1.312.0.x or earlier

INDUSTRIES

AutomotiveTelecom

LANGUAGES

DutchConversationalEnglishNative

ALSO WORKED ON

Workday

Education

Doctorate · Business Administration

Manipal Academy of Higher Education · 2021 · Full-time

AvailabilityIn 2 weeks

Notice periodServing notice

RateEUR 1,10,000 / yr