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Sanjay Shukla

Support Analyst (AMS) | Oracle Fusion CX | Subscription Management · Partner Relationship Management · B2B Commerce · Support Analyst (AMS) · Techno-functional
Kuala Lumpur, MalaysiaAssociateMYT (UTC+8)Contract to hireWork permit held
Open to working in Pune · Remote · Kuala Lumpur · will relocate
Support Analyst (AMS) with 2 years of hands-on Oracle Fusion CX experience, specialising in Subscription Management, Partner Relationship Management, B2B Commerce. Delivered support and enhancement work across manufacturing clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 30 days.
2
years in Oracle
—
years in total
2
projects
USD 86,000 / yr
annual
Seniority
Associate · Support Analyst (AMS)
Availability
In 30 days
Notice period
30 days
Works
Onsite
Open to
Contract to hire
Location
Kuala Lumpur, Malaysia · MYT (UTC+8)
Work authorisation
Work permit held
Profile updated 3 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Implementation
A commercial real-estate developer · via Aurenza Global Services
Implementation of Oracle Fusion CX for a commercial real-estate developer, covering Subscription Management, Partner Relationship Management, B2B Commerce. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementB2B Commerce
Apr 2026 – Sep 2026 · 6 mo · Kuala Lumpur · Real Estate
Support Analyst (AMS)Rollout
An EPC infrastructure company
Rollout of Oracle Fusion CX for an EPC infrastructure company, covering Subscription Management, Partner Relationship Management, B2B Commerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementB2B Commerce
May 2025 – Nov 2025 · 7 mo · Kuala Lumpur · Construction & Engineering

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
REST APIsGroovyRedwood UX
MODULES
Subscription ManagementConfiguredPartner Relationship ManagementSupportedB2B CommerceConfigured
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
ManufacturingProfessional Services
LANGUAGES
TamilNativeEnglishNative

Education

PG · Business Administration
IIM Bangalore · 2022 · Executive
AvailabilityIn 30 days
Notice period30 days
RateUSD 86,000 / yr