Sanjay Rao

Support Analyst (AMS) | Oracle Fusion CX | Sales · CPQ · Field Service · Support Analyst (AMS) · Techno-functional

Pune, IndiaConsultantIST (UTC+5:30)Advisory · Contract · Part timeCitizen

Open to working in Hyderabad · Pune

Support Analyst (AMS) with 6 years of hands-on Oracle Fusion CX experience, specialising in Sales, CPQ, Field Service. Delivered implementations and rollouts across manufacturing clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 90 days.

years in Oracle

—

years in total

projects

₹7 LPA

annual

Seniority: Consultant · Support Analyst (AMS)
Availability: Not looking
Notice period: 90 days
Works: Onsite
Open to: Advisory, Contract, Part time
Location: Pune, India · IST (UTC+5:30)
Work authorisation: Citizen

Profile updated 7 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Support / AMS

A pan-India telecom operator · via Aurenza Global Services

Support / AMS of Oracle Fusion CX for a pan-India telecom operator, covering Sales, CPQ, Field Service. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.

SalesCPQField Service

Jun 2025 – Nov 2026 · 18 mo · Pune · Telecom

Support Analyst (AMS)Rollout

A private university group

Rollout of Oracle Fusion CX for a private university group, covering Sales, CPQ, Field Service. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

SalesCPQField Service

May 2023 – Oct 2024 · 18 mo · Pune · Higher Education

Support Analyst (AMS)Implementation

A multi-specialty hospital chain · via Ledgerkraft Consulting

Implementation of Oracle Fusion CX for a multi-specialty hospital chain, covering Sales, CPQ, Field Service. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.

SalesCPQField Service

Apr 2021 – Sep 2022 · 18 mo · Pune · Healthcare

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

Visual Builder StudioExcelOTBI

MODULES

SalesImplementedServiceConfiguredCPQConfiguredField ServiceImplemented

PILLARS

RELEASES

26.D26.C26.B

INDUSTRIES

ManufacturingProfessional Services

LANGUAGES

MarathiNativeEnglishNative

Education

PG · Information Technology

Delhi University · 2020 · Full-time

AvailabilityNot looking

Notice period90 days

Rate₹7 LPA