Sanjay Patil

Support Analyst (AMS) | Oracle EBS CX | Field Service · Service Contracts · Support Analyst (AMS) · Techno-functional

Mexico City, MexicoAssociateCST (UTC-6)ContractCitizen

Open to working in Mexico City · Remote · will relocate

Support Analyst (AMS) with 2 years of hands-on Oracle EBS CX experience, specialising in Field Service, Service Contracts. Delivered support and enhancement work across hospitality & travel clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 15 days.

years in Oracle

—

years in total

projects

USD 82,000 / yr

annual

Seniority: Associate · Support Analyst (AMS)
Availability: In 2 weeks
Notice period: 15 days
Works: Onsite
Open to: Contract
Location: Mexico City, Mexico · CST (UTC-6)
Work authorisation: Citizen

Profile updated 11 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Implementation

A third-party logistics provider · via Ledgerkraft Consulting

Implementation of Oracle EBS CX for a third-party logistics provider, covering Field Service, Service Contracts. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.

EBS Field ServiceEBS Service Contracts

Apr 2026 – Jun 2026 · 3 mo · Mexico City · Logistics

Support Analyst (AMS)Rollout

A Gulf-based retail bank

Rollout of Oracle EBS CX for a Gulf-based retail bank, covering Field Service, Service Contracts. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

EBS Field ServiceEBS Service Contracts

May 2025 – Nov 2025 · 7 mo · Mexico City · Banking & Financial Services

Oracle expertise

PRODUCT FAMILIES

E-Business Suite

TECHNICAL STACK

Oracle Forms & ReportsODIBI Publisher

MODULES

EBS Field ServiceConfiguredEBS Service ContractsSupported

PILLARS

RELEASES

12.2.x12.1.312.0.x or earlier

INDUSTRIES

Hospitality & TravelRetail & CPG

LANGUAGES

EnglishNativeSpanishNative

ALSO WORKED ON

Tally

Education

Doctorate · Computer Applications

VIT Vellore · 2026 · Full-time

AvailabilityIn 2 weeks

Notice period15 days

RateUSD 82,000 / yr