Sanjay Patel

Techno-Functional Lead | Oracle Fusion CX | Incentive Compensation · B2C Service · Loyalty · Techno-Functional Lead · Techno-functional

Gurugram, IndiaLeadIST (UTC+5:30)Part timeCitizen

Open to working in Remote · Gurugram · will relocate

Techno-Functional Lead with 17 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Loyalty. Delivered multiple full-cycle implementations across logistics clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 60 days.

years in Oracle

—

years in total

projects

₹30 LPA

annual

Seniority: Lead · Techno-Functional Lead
Availability: In 60 days
Notice period: 60 days
Works: Onsite
Open to: Part time
Location: Gurugram, India · IST (UTC+5:30)
Work authorisation: Citizen

Profile updated 3 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadImplementationLed

A pan-India telecom operator · via Northwyn Analytics

Implementation of Oracle Fusion CX for a pan-India telecom operator, covering Incentive Compensation, B2C Service, Loyalty. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.

LoyaltyIncentive CompensationB2C Service

Jan 2022 – Jun 2026 · 54 mo · Gurugram · Telecom

Techno-Functional LeadMigration

A private university group · via Northwyn Analytics

Migration of Oracle Fusion CX for a private university group, covering Incentive Compensation, B2C Service, Loyalty. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

LoyaltyIncentive CompensationB2C Service

May 2017 – Aug 2021 · 52 mo · Gurugram · Higher Education

Techno-Functional LeadSupport / AMS

A multi-specialty hospital chain · via Northwyn Analytics

Support / AMS of Oracle Fusion CX for a multi-specialty hospital chain, covering Incentive Compensation, B2C Service, Loyalty. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.

LoyaltyIncentive CompensationB2C Service

Mar 2012 – Oct 2016 · 56 mo · Gurugram · Healthcare

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

OICVisual Builder StudioExcelOTBI

MODULES

Customer Data ManagementLedLoyaltyLedIncentive CompensationLedKnowledge ManagementLedB2C ServiceLed

PILLARS

RELEASES

26.D26.C26.B

INDUSTRIES

LogisticsMedia & Entertainment

LANGUAGES

HindiConversationalEnglishProfessional

Education

PG · Computer Applications

XLRI Jamshedpur · 2007 · Correspondence

AvailabilityIn 60 days

Notice period60 days

Rate₹30 LPA