Sanjay Ghosh

Techno-Functional Lead | Oracle EBS CX | Field Service · TeleSales · TeleService · Techno-Functional Lead · Techno-functional

London, United KingdomSeniorGMT/BSTContract · Part timePermanent resident

Open to working in London

Techno-Functional Lead with 8 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, TeleService. Delivered multiple full-cycle implementations across pharma & life sciences clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: immediate.

years in Oracle

—

years in total

projects

GBP 90,000 / yr

annual

Seniority: Senior · Techno-Functional Lead
Availability: In 2 weeks
Notice period: Immediate
Works: Onsite
Open to: Contract, Part time
Location: London, United Kingdom · GMT/BST
Work authorisation: Permanent resident

Profile updated 4 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadMigrationLed

A listed IT services company · via Sarvat ERP Solutions

Migration of Oracle EBS CX for a listed IT services company, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

Feb 2025 – Oct 2026 · 21 mo · London · IT & Technology

Techno-Functional LeadRollout

A Big-Four advisory practice

Rollout of Oracle EBS CX for a Big-Four advisory practice, covering Field Service, TeleSales, TeleService. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

May 2023 – Sep 2024 · 17 mo · London · Professional Services

Techno-Functional LeadMigration

A 400-store retail chain · via Kestrelline Digital

Migration of Oracle EBS CX for a 400-store retail chain, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

Feb 2021 – Aug 2022 · 19 mo · London · Retail & CPG

Oracle expertise

PRODUCT FAMILIES

E-Business Suite

TECHNICAL STACK

Oracle Forms & ReportsODIBI Publisher

MODULES

EBS TeleServiceImplementedEBS Field ServiceImplementedEBS TeleSalesLedEBS Service ContractsLed

PILLARS

RELEASES

12.2.x12.1.312.0.x or earlier

INDUSTRIES

Higher EducationPharma & Life Sciences

LANGUAGES

HindiConversationalEnglishNative

Credentials

1Z0-1054Pending review

Education

Doctorate · Commerce

NIT Trichy · 2020 · Executive

AvailabilityIn 2 weeks

Notice periodImmediate

RateGBP 90,000 / yr