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Sanjay Fernandes

Techno-Functional Lead | Oracle NetSuite CX | CRM · SuiteCommerce · Techno-Functional Lead · Techno-functional
Amsterdam, NetherlandsLeadCET (UTC+1)Advisory · Contract · Contract to hireWork permit held
Open to working in Amsterdam · Pune
Techno-Functional Lead with 17 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered multiple full-cycle implementations across manufacturing clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Open to freelance assignments alongside full-time roles.
17
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Lead · Techno-Functional Lead
Availability
In 30 days
Notice period
Serving notice
Works
From home
Open to
Advisory, Contract, Contract to hire
Location
Amsterdam, Netherlands · CET (UTC+1)
Work authorisation
Work permit held
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadSupport / AMSLed
A pan-India telecom operator · via Orvane Consulting
Support / AMS of Oracle NetSuite CX for a pan-India telecom operator, covering CRM, SuiteCommerce. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Mar 2022 – Jul 2026 · 53 mo · Amsterdam · Telecom
Techno-Functional LeadMigration
A private university group · via Quillfield Partners
Migration of Oracle NetSuite CX for a private university group, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
May 2017 – Aug 2021 · 52 mo · Amsterdam · Higher Education
Techno-Functional LeadImplementation
A multi-specialty hospital chain · via Tessaline Systems
Implementation of Oracle NetSuite CX for a multi-specialty hospital chain, covering CRM, SuiteCommerce. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Jan 2012 – Sep 2016 · 57 mo · Amsterdam · Healthcare

Oracle expertise

PRODUCT FAMILIES
NetSuite
TECHNICAL STACK
Power BIREST APIs
MODULES
NetSuite CRMLedSuiteCommerceLed
PILLARS
CX
INDUSTRIES
ManufacturingProfessional Services
LANGUAGES
DutchConversationalEnglishProfessional
ALSO WORKED ON
SAP

Education

PG · Computer Applications
Visvesvaraya Technological University · 2007 · Full-time
AvailabilityIn 30 days
Notice periodServing notice
RateOn request