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Sanjay Fernandes

Techno-Functional Lead | Oracle Fusion CX | Incentive Compensation · B2C Service · Customer Data Management · Techno-Functional Lead · Techno-functional
Johannesburg, South AfricaLeadSAST (UTC+2)Advisory · Contract to hireCitizen
Open to working in Pune · Johannesburg
Techno-Functional Lead with 12 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Customer Data Management. Delivered multiple full-cycle implementations across it & technology clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 15 days.
12
years in Oracle
—
years in total
3
projects
USD 2,11,000 / yr
annual
Seniority
Lead · Techno-Functional Lead
Availability
In 30 days
Notice period
15 days
Works
Onsite
Open to
Advisory, Contract to hire
Location
Johannesburg, South Africa · SAST (UTC+2)
Work authorisation
Citizen
Profile updated 3 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadMigrationLed
A Tier-1 private-sector bank · via Orvane Consulting
Migration of Oracle Fusion CX for a Tier-1 private-sector bank, covering Incentive Compensation, B2C Service, Customer Data Management. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementIncentive CompensationB2C Service
May 2023 – Aug 2026 · 40 mo · Johannesburg · Banking & Financial Services
Techno-Functional LeadMigration
A 400-store retail chain · via Quillfield Partners
Migration of Oracle Fusion CX for a 400-store retail chain, covering Incentive Compensation, B2C Service, Customer Data Management. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementIncentive CompensationB2C Service
May 2019 – Jul 2022 · 39 mo · Johannesburg · Retail & CPG
Techno-Functional LeadMigration
A third-party logistics provider · via Tessaline Systems
Migration of Oracle Fusion CX for a third-party logistics provider, covering Incentive Compensation, B2C Service, Customer Data Management. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementIncentive CompensationB2C Service
May 2015 – Jun 2018 · 38 mo · Johannesburg · Logistics

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
REST APIsGroovyRedwood UXOIC
MODULES
Customer Data ManagementLedIncentive CompensationLedB2C ServiceLed
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Agriculture & FoodIT & Technology
LANGUAGES
HindiNativeEnglishProfessional

Education

Doctorate · Computer Applications
Delhi University · 2016 · Correspondence
AvailabilityIn 30 days
Notice period15 days
RateUSD 2,11,000 / yr