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Sanjay Chauhan

Techno-Functional Lead | Oracle Fusion CX | Subscription Management · Partner Relationship Management · Loyalty · Techno-Functional Lead · Techno-functional
Gurugram, IndiaLeadIST (UTC+5:30)ContractCitizen
Open to working in Remote · Gurugram · Dubai · will relocate
Techno-Functional Lead with 20 years of hands-on Oracle Fusion CX experience, specialising in Subscription Management, Partner Relationship Management, Loyalty. Delivered multiple full-cycle implementations across manufacturing clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 15 days.
20
years in Oracle
—
years in total
3
projects
₹41 LPA
annual
Seniority
Lead · Techno-Functional Lead
Availability
In 2 weeks
Notice period
15 days
Works
Onsite
Open to
Contract
Location
Gurugram, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated 3 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadImplementationLed
A broadcast and streaming network · via Orvane Consulting
Implementation of Oracle Fusion CX for a broadcast and streaming network, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementLoyalty
Jan 2021 – Jul 2026 · 67 mo · Gurugram · Media & Entertainment
Techno-Functional LeadMigration
A state power-distribution utility · via Northwyn Analytics
Migration of Oracle Fusion CX for a state power-distribution utility, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementLoyalty
May 2015 – Nov 2020 · 67 mo · Gurugram · Energy & Utilities
Techno-Functional LeadSupport / AMS
A defence electronics PSU · via Quillfield Partners
Support / AMS of Oracle Fusion CX for a defence electronics PSU, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementLoyalty
Mar 2009 – Aug 2014 · 66 mo · Gurugram · Aerospace & Defence

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
OTBIREST APIsGroovyRedwood UX
MODULES
Subscription ManagementLedPartner Relationship ManagementLedLoyaltyLedB2B CommerceLedKnowledge ManagementLed
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
ManufacturingProfessional Services
LANGUAGES
HindiConversationalEnglishProfessional

Credentials

1Z0-1054Pending review

Education

PG · Computer Applications
University of London · 2003 · Full-time
AvailabilityIn 2 weeks
Notice period15 days
Rate₹41 LPA