Sanjay Chatterjee

Techno-Functional Lead | Oracle EBS CX | Field Service · TeleSales · Service Contracts · Techno-Functional Lead · Techno-functional

Riyadh, Saudi ArabiaSeniorAST (UTC+3)Contract to hire · Part time · PermanentWork permit held

Open to working in Riyadh

Techno-Functional Lead with 10 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, Service Contracts. Delivered multiple full-cycle implementations across public sector clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: serving notice.

years in Oracle

—

years in total

projects

USD 1,53,000 / yr

annual

Seniority: Senior · Techno-Functional Lead
Availability: In 60 days
Notice period: Serving notice
Works: Onsite
Open to: Contract to hire, Part time, Permanent
Location: Riyadh, Saudi Arabia · AST (UTC+3)
Work authorisation: Work permit held

Profile updated yesterday

Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadSupport / AMSLed

A pan-India telecom operator · via Ledgerkraft Consulting

Support / AMS of Oracle EBS CX for a pan-India telecom operator, covering Field Service, TeleSales, Service Contracts. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.

EBS Field ServiceEBS TeleSalesEBS Service Contracts

Jun 2024 – Aug 2026 · 27 mo · Riyadh · Telecom

Techno-Functional LeadRollout

A private university group

Rollout of Oracle EBS CX for a private university group, covering Field Service, TeleSales, Service Contracts. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

EBS Field ServiceEBS TeleSalesEBS Service Contracts

May 2021 – Jul 2023 · 27 mo · Riyadh · Higher Education

Techno-Functional LeadImplementation

A multi-specialty hospital chain · via Brightmoor Advisory

Implementation of Oracle EBS CX for a multi-specialty hospital chain, covering Field Service, TeleSales, Service Contracts. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.

EBS Field ServiceEBS TeleSalesEBS Service Contracts

Apr 2018 – Jun 2020 · 27 mo · Riyadh · Healthcare

Career break · May 2023 – Nov 2024 · Parental leave

Oracle expertise

PRODUCT FAMILIES

E-Business Suite

TECHNICAL STACK

Workflow BuilderOracle Forms & ReportsODI

MODULES

EBS Field ServiceLedEBS TeleSalesImplementedEBS Service ContractsLed

PILLARS

RELEASES

12.2.x12.1.312.0.x or earlier

INDUSTRIES

HealthcarePublic Sector

LANGUAGES

EnglishNativeArabicNative

Credentials

1Z0-1054Reference verified

Education

PG · Computer Applications

Osmania University · 2017 · Full-time

AvailabilityIn 60 days

Notice periodServing notice

RateUSD 1,53,000 / yr