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Sanjay Bansal

Techno-Functional Lead | Oracle NetSuite CX | CRM · SuiteCommerce · Techno-Functional Lead · Techno-functional
Gurugram, IndiaConsultantIST (UTC+5:30)AdvisoryCitizen
Open to working in Remote · Gurugram · will relocate
Techno-Functional Lead with 6 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered implementations and rollouts across telecom clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 30 days.
6
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Consultant · Techno-Functional Lead
Availability
Not looking
Notice period
30 days
Works
From home
Open to
Advisory
Location
Gurugram, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadImplementation
A listed IT services company · via Quillfield Partners
Implementation of Oracle NetSuite CX for a listed IT services company, covering CRM, SuiteCommerce. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Jan 2025 – Oct 2026 · 22 mo · Gurugram · IT & Technology
Techno-Functional LeadMigration
A Big-Four advisory practice · via Orvane Consulting
Migration of Oracle NetSuite CX for a Big-Four advisory practice, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
May 2023 – Jun 2024 · 14 mo · Gurugram · Professional Services
Techno-Functional LeadSupport / AMS
A 400-store retail chain · via Valecrest Technologies
Support / AMS of Oracle NetSuite CX for a 400-store retail chain, covering CRM, SuiteCommerce. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Mar 2021 – Sep 2022 · 19 mo · Gurugram · Retail & CPG

Oracle expertise

PRODUCT FAMILIES
NetSuite
TECHNICAL STACK
REST APIsExcel
MODULES
NetSuite CRMImplementedSuiteCommerceConfigured
PILLARS
CX
INDUSTRIES
AutomotiveTelecom
LANGUAGES
HindiNativeEnglishProfessional

Credentials

1Z0-1054Pending review

Education

Doctorate · Commerce
Jawaharlal Nehru Technological University · 2022 · Full-time
AvailabilityNot looking
Notice period30 days
RateOn request