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Sanjay Al-Hashimi

Support Analyst (AMS) | Oracle NetSuite CX | CRM · SuiteCommerce · Support Analyst (AMS) · Techno-functional
Hyderabad, IndiaConsultantIST (UTC+5:30)Contract to hire · Part time · PermanentCitizen
Open to working in Hyderabad
Support Analyst (AMS) with 6 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered implementations and rollouts across pharma & life sciences clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: serving notice.
6
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Consultant · Support Analyst (AMS)
Availability
In 60 days
Notice period
Serving notice
Works
From home
Open to
Contract to hire, Part time, Permanent
Location
Hyderabad, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Support / AMS
A Big-Four advisory practice · via Tessaline Systems
Support / AMS of Oracle NetSuite CX for a Big-Four advisory practice, covering CRM, SuiteCommerce. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Mar 2025 – Nov 2026 · 21 mo · Hyderabad · Professional Services
Support Analyst (AMS)Migration
A top-10 Indian pharma company · via Orvane Consulting
Migration of Oracle NetSuite CX for a top-10 Indian pharma company, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
May 2023 – Jul 2024 · 15 mo · Hyderabad · Pharma & Life Sciences
Support Analyst (AMS)Implementation
An Indian steel and alloys group · via Northwyn Analytics
Implementation of Oracle NetSuite CX for an Indian steel and alloys group, covering CRM, SuiteCommerce. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Jan 2021 – Oct 2022 · 22 mo · Hyderabad · Manufacturing

Oracle expertise

PRODUCT FAMILIES
NetSuite
TECHNICAL STACK
ExcelSuiteScript
MODULES
NetSuite CRMConfiguredSuiteCommerceImplemented
PILLARS
CX
INDUSTRIES
Higher EducationPharma & Life Sciences
LANGUAGES
EnglishProfessionalTeluguNative

Education

Doctorate · Information Technology
Manipal Academy of Higher Education · 2024 · Full-time
AvailabilityIn 60 days
Notice periodServing notice
RateOn request