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Sanjana Goyal

Solution Architect | Oracle Fusion CX | Incentive Compensation · B2C Service · Live Experience · Solution Architect · Functional
Amsterdam, NetherlandsLeadCET (UTC+1)Contract · Part time · PermanentWork permit held
Open to working in Amsterdam · Dubai
Solution Architect with 13 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Live Experience. Delivered multiple full-cycle implementations across manufacturing clients — service request workflows and UAT with field teams and adoption support. Comfortable owning functional design documents, configuration workbooks and key-user training. Open to freelance assignments alongside full-time roles.
13
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Lead · Solution Architect
Availability
In 2 weeks
Notice period
Serving notice
Works
Hybrid
Open to
Contract, Part time, Permanent
Location
Amsterdam, Netherlands · CET (UTC+1)
Work authorisation
Work permit held
Profile updated 6 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Solution ArchitectSupport / AMSLed
A 400-store retail chain · via Orvane Consulting
Support / AMS of Oracle Fusion CX for a 400-store retail chain, covering Incentive Compensation, B2C Service, Live Experience. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Live ExperienceIncentive CompensationB2C Service
Mar 2023 – Jul 2026 · 41 mo · Amsterdam · Retail & CPG
Solution ArchitectImplementation
An agri-commodities exporter · via Northwyn Analytics
Implementation of Oracle Fusion CX for an agri-commodities exporter, covering Incentive Compensation, B2C Service, Live Experience. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
Live ExperienceIncentive CompensationB2C Service
Jan 2019 – Aug 2022 · 44 mo · Amsterdam · Agriculture & Food
Solution ArchitectMigration
A government transport undertaking · via Quillfield Partners
Migration of Oracle Fusion CX for a government transport undertaking, covering Incentive Compensation, B2C Service, Live Experience. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Live ExperienceIncentive CompensationB2C Service
May 2015 – Sep 2018 · 41 mo · Amsterdam · Public Sector

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
OTBI
MODULES
Customer Data ManagementLedIntelligent AdvisorLedLive ExperienceLedIncentive CompensationLedB2C ServiceLed
PILLARS
CX
RELEASES
26.D26.C26.B26.A
INDUSTRIES
Manufacturing
LANGUAGES
DutchConversationalEnglishProfessional

Credentials

1Z0-1054Pending review

Education

Bachelors · Human Resources
VIT Vellore · 2008 · Full-time
AvailabilityIn 2 weeks
Notice periodServing notice
RateOn request