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Sandeep Wilson

Techno-Functional Lead | Oracle Fusion CX | Loyalty · Knowledge Management · Techno-Functional Lead · Techno-functional
Abu Dhabi, United Arab EmiratesLeadGST (UTC+4)Advisory · Contract to hireWork permit held
Open to working in Abu Dhabi
Techno-Functional Lead with 16 years of hands-on Oracle Fusion CX experience, specialising in Loyalty, Knowledge Management. Delivered multiple full-cycle implementations across banking & financial services clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 15 days.
16
years in Oracle
—
years in total
3
projects
AED 4,02,000 / yr
annual
Seniority
Lead · Techno-Functional Lead
Availability
In 30 days
Notice period
15 days
Works
From home
Open to
Advisory, Contract to hire
Location
Abu Dhabi, United Arab Emirates · GST (UTC+4)
Work authorisation
Work permit held
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadRolloutLed
A state power-distribution utility
Rollout of Oracle Fusion CX for a state power-distribution utility, covering Loyalty, Knowledge Management. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
LoyaltyKnowledge Management
May 2022 – Jul 2026 · 51 mo · Abu Dhabi · Energy & Utilities
Techno-Functional LeadImplementation
A third-party logistics provider · via Aurenza Global Services
Implementation of Oracle Fusion CX for a third-party logistics provider, covering Loyalty, Knowledge Management. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
LoyaltyKnowledge Management
Apr 2017 – Jun 2021 · 51 mo · Abu Dhabi · Logistics
Techno-Functional LeadAdvisory
A listed IT services company
Advisory of Oracle Fusion CX for a listed IT services company, covering Loyalty, Knowledge Management. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
LoyaltyKnowledge Management
Mar 2012 – Dec 2016 · 58 mo · Abu Dhabi · IT & Technology

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
Visual Builder StudioExcel
MODULES
LoyaltyLedKnowledge ManagementLed
PILLARS
CX
RELEASES
26.D26.C26.B26.A
INDUSTRIES
Banking & Financial Services
LANGUAGES
EnglishProfessionalMalayalamNativeArabicBasicspeak/read

Credentials

1Z0-1054Pending review

Education

Masters · Computer Applications
NIT Trichy · 2007 · Correspondence
AvailabilityIn 30 days
Notice period15 days
RateAED 4,02,000 / yr