Support Analyst (AMS)Implementation
A broadcast and streaming network · via Ledgerkraft Consulting
Implementation of Oracle Fusion CX for a broadcast and streaming network, covering Subscription Management, Marketing (Eloqua), CPQ. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
CPQMarketing (Eloqua)Subscription Management