Sandeep Kapoor

Techno-Functional Lead | Oracle Fusion CX | Sales · Live Experience · Service · Techno-Functional Lead · Techno-functional

Kolkata, IndiaSeniorIST (UTC+5:30)Part time · PermanentCitizen

Open to working in Kolkata

Techno-Functional Lead with 10 years of hands-on Oracle Fusion CX experience, specialising in Sales, Live Experience, Service. Delivered multiple full-cycle implementations across non-profit clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 30 days.

years in Oracle

—

years in total

projects

₹19 LPA

annual

Seniority: Senior · Techno-Functional Lead
Availability: In 60 days
Notice period: 30 days
Works: From home
Open to: Part time, Permanent
Location: Kolkata, India · IST (UTC+5:30)
Work authorisation: Citizen

Profile updated today

Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadRolloutLed

A state power-distribution utility

Rollout of Oracle Fusion CX for a state power-distribution utility, covering Sales, Live Experience, Service. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

SalesServiceLive Experience

May 2024 – Sep 2026 · 29 mo · Kolkata · Energy & Utilities

Techno-Functional LeadImplementation

A third-party logistics provider · via Kestrelline Digital

Implementation of Oracle Fusion CX for a third-party logistics provider, covering Sales, Live Experience, Service. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.

SalesServiceLive Experience

Apr 2021 – Aug 2023 · 29 mo · Kolkata · Logistics

Techno-Functional LeadAdvisory

A listed IT services company

Advisory of Oracle Fusion CX for a listed IT services company, covering Sales, Live Experience, Service. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.

SalesServiceLive Experience

Mar 2018 – Jul 2020 · 29 mo · Kolkata · IT & Technology

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

Visual Builder StudioExcel

MODULES

SalesImplementedServiceImplementedLive ExperienceLed

PILLARS

RELEASES

26.D26.C26.B26.A

INDUSTRIES

Non-profit

LANGUAGES

HindiProfessionalEnglishProfessionalBengaliBasicspeak/read

Education

Masters · Business Administration

SRM Institute of Science and Technology · 2017 · Full-time

AvailabilityIn 60 days

Notice period30 days

Rate₹19 LPA