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Sandeep D'Souza

Techno-Functional Lead | Oracle Fusion CX | Incentive Compensation · B2C Service · Intelligent Advisor · Techno-Functional Lead · Techno-functional
Kolkata, IndiaSeniorIST (UTC+5:30)Contract · Part timeCitizen
Open to working in Kolkata
Techno-Functional Lead with 9 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Intelligent Advisor. Delivered multiple full-cycle implementations across healthcare clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: immediate.
9
years in Oracle
—
years in total
3
projects
₹25 LPA
annual
Seniority
Senior · Techno-Functional Lead
Availability
In 2 weeks
Notice period
Immediate
Works
From home
Open to
Contract, Part time
Location
Kolkata, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated 4 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadRolloutLed
A hotel and resorts group
Rollout of Oracle Fusion CX for a hotel and resorts group, covering Incentive Compensation, B2C Service, Intelligent Advisor. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Intelligent AdvisorIncentive CompensationB2C Service
May 2024 – Oct 2026 · 30 mo · Kolkata · Hospitality & Travel
Techno-Functional LeadImplementation
A top-10 Indian pharma company · via Kestrelline Digital
Implementation of Oracle Fusion CX for a top-10 Indian pharma company, covering Incentive Compensation, B2C Service, Intelligent Advisor. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
Intelligent AdvisorIncentive CompensationB2C Service
Apr 2021 – Nov 2023 · 32 mo · Kolkata · Pharma & Life Sciences
Techno-Functional LeadAdvisory
A broadcast and streaming network
Advisory of Oracle Fusion CX for a broadcast and streaming network, covering Incentive Compensation, B2C Service, Intelligent Advisor. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Intelligent AdvisorIncentive CompensationB2C Service
Mar 2018 – Dec 2020 · 34 mo · Kolkata · Media & Entertainment

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
REST APIsGroovy
MODULES
Intelligent AdvisorLedIncentive CompensationLedB2C ServiceImplemented
PILLARS
CX
RELEASES
26.D26.C26.B26.A
INDUSTRIES
Healthcare
LANGUAGES
HindiProfessionalEnglishProfessionalBengaliBasicspeak/read

Credentials

1Z0-1054Not verified

Education

Masters · Commerce
XLRI Jamshedpur · 2017 · Full-time
AvailabilityIn 2 weeks
Notice periodImmediate
Rate₹25 LPA