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Sana Verma

Support Analyst (AMS) | Oracle Fusion CX | Incentive Compensation · Live Experience · Intelligent Advisor · Support Analyst (AMS) · Techno-functional
Amsterdam, NetherlandsAssociateCET (UTC+1)Advisory · Contract to hire · PermanentWork permit held
Open to working in Amsterdam
Support Analyst (AMS) with 2 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, Live Experience, Intelligent Advisor. Delivered support and enhancement work across pharma & life sciences clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: immediate.
2
years in Oracle
—
years in total
2
projects
EUR 60,000 / yr
annual
Seniority
Associate · Support Analyst (AMS)
Availability
Available now
Notice period
Immediate
Works
Onsite
Open to
Advisory, Contract to hire, Permanent
Location
Amsterdam, Netherlands · CET (UTC+1)
Work authorisation
Work permit held
Profile updated 6 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Support / AMS
A Big-Four advisory practice · via Tessaline Systems
Support / AMS of Oracle Fusion CX for a Big-Four advisory practice, covering Incentive Compensation, Live Experience, Intelligent Advisor. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Intelligent AdvisorLive ExperienceIncentive Compensation
Mar 2026 – Dec 2026 · 10 mo · Amsterdam · Professional Services
Support Analyst (AMS)Migration
A national FMCG company · via Quillfield Partners
Migration of Oracle Fusion CX for a national FMCG company, covering Incentive Compensation, Live Experience, Intelligent Advisor. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Intelligent AdvisorLive ExperienceIncentive Compensation
May 2025 – Sep 2025 · 5 mo · Amsterdam · Retail & CPG

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
OICVisual Builder StudioExcelOTBI
MODULES
Intelligent AdvisorConfiguredLive ExperienceSupportedIncentive CompensationConfigured
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Higher EducationPharma & Life Sciences
LANGUAGES
DutchNativeEnglishProfessional

Education

Doctorate · Computer Applications
Jawaharlal Nehru Technological University · 2025 · Full-time
AvailabilityAvailable now
Notice periodImmediate
RateEUR 60,000 / yr