Techno-Functional LeadSupport / AMS
A state power-distribution utility · via Quillfield Partners
Support / AMS of Oracle Fusion CX for a state power-distribution utility, covering Subscription Management, Partner Relationship Management, Marketing (Eloqua). Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Marketing (Eloqua)Subscription ManagementPartner Relationship Management