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Sana Patil

Support Analyst (AMS) | Oracle NetSuite CX | CRM · SuiteCommerce · GL · Support Analyst (AMS) · Techno-functional
Dubai, United Arab EmiratesAssociateGST (UTC+4)AdvisoryWork permit held
Open to working in Remote · Dubai · will relocate
Support Analyst (AMS) with 2 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce, GL. Delivered support and enhancement work across real estate clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 30 days.
2
years in Oracle
—
years in total
2
projects
On request
expected pay
Seniority
Associate · Support Analyst (AMS)
Availability
Not looking
Notice period
30 days
Works
From home
Open to
Advisory
Location
Dubai, United Arab Emirates · GST (UTC+4)
Work authorisation
Work permit held
Profile updated 8 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Implementation
A Big-Four advisory practice · via Northwyn Analytics
Implementation of Oracle NetSuite CX for a Big-Four advisory practice, covering CRM, SuiteCommerce, GL. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
GLNetSuite CRMSuiteCommerce
Jan 2026 – Sep 2026 · 9 mo · Dubai · Professional Services
Support Analyst (AMS)Migration
A national FMCG company · via Quillfield Partners
Migration of Oracle NetSuite CX for a national FMCG company, covering CRM, SuiteCommerce, GL. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
GLNetSuite CRMSuiteCommerce
May 2025 – Jul 2025 · 3 mo · Dubai · Retail & CPG

Oracle expertise

PRODUCT FAMILIES
NetSuiteFusion Cloud
TECHNICAL STACK
REST APIsExcel
MODULES
GLSupportedNetSuite CRMSupportedSuiteCommerceConfigured
PILLARS
CXERP
INDUSTRIES
Energy & UtilitiesReal Estate
LANGUAGES
HindiNativeEnglishProfessional

Credentials

1Z0-1054Pending review

Education

Doctorate · Business Administration
XLRI Jamshedpur · 2026 · Full-time
AvailabilityNot looking
Notice period30 days
RateOn request