Sana Pandey

Support Analyst (AMS) | Oracle Fusion CX | Sales · Live Experience · Intelligent Advisor · Support Analyst (AMS) · Techno-functional

Chennai, IndiaConsultantIST (UTC+5:30)Advisory · ContractCitizen

Open to working in Chennai

Support Analyst (AMS) with 4 years of hands-on Oracle Fusion CX experience, specialising in Sales, Live Experience, Intelligent Advisor. Delivered implementations and rollouts across real estate clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 30 days.

years in Oracle

—

years in total

projects

₹11 LPA

annual

Seniority: Consultant · Support Analyst (AMS)
Availability: Not looking
Notice period: 30 days
Works: Onsite
Open to: Advisory, Contract
Location: Chennai, India · IST (UTC+5:30)
Work authorisation: Citizen

Profile updated 2 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Migration

An international development NGO · via Brightmoor Advisory

Migration of Oracle Fusion CX for an international development NGO, covering Sales, Live Experience, Intelligent Advisor. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

SalesIntelligent AdvisorLive Experience

Feb 2025 – Nov 2026 · 22 mo · Chennai · Non-profit

Support Analyst (AMS)Rollout

A pan-India telecom operator

Rollout of Oracle Fusion CX for a pan-India telecom operator, covering Sales, Live Experience, Intelligent Advisor. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

SalesIntelligent AdvisorLive Experience

May 2023 – Oct 2024 · 18 mo · Chennai · Telecom

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

TECHNICAL STACK

Redwood UXOICVisual Builder Studio

MODULES

SalesConfiguredIntelligent AdvisorConfiguredLive ExperienceImplemented

PILLARS

RELEASES

26.D26.C26.B

INDUSTRIES

Energy & UtilitiesReal Estate

LANGUAGES

TamilConversationalEnglishNative

ALSO WORKED ON

Sage

Credentials

1Z0-1054Pending review

Education

Doctorate · Information Technology

Delhi University · 2025 · Full-time

AvailabilityNot looking

Notice period30 days

Rate₹11 LPA