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Sana Kapoor

Techno-Functional Lead | Oracle Fusion CX | Incentive Compensation · B2C Service · Live Experience · Techno-Functional Lead · Techno-functional
Johannesburg, South AfricaConsultantSAST (UTC+2)Contract · Part timeCitizen
Open to working in Johannesburg · Dubai
Techno-Functional Lead with 6 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Live Experience. Delivered implementations and rollouts across it & technology clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: immediate.
6
years in Oracle
—
years in total
3
projects
USD 1,06,000 / yr
annual
Seniority
Consultant · Techno-Functional Lead
Availability
In 2 weeks
Notice period
Immediate
Works
Onsite
Open to
Contract, Part time
Location
Johannesburg, South Africa · SAST (UTC+2)
Work authorisation
Citizen
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadMigration
A top-10 Indian pharma company · via Orvane Consulting
Migration of Oracle Fusion CX for a top-10 Indian pharma company, covering Incentive Compensation, B2C Service, Live Experience. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Live ExperienceIncentive CompensationB2C Service
May 2025 – Oct 2026 · 18 mo · Johannesburg · Pharma & Life Sciences
Techno-Functional LeadMigration
A defence electronics PSU · via Northwyn Analytics
Migration of Oracle Fusion CX for a defence electronics PSU, covering Incentive Compensation, B2C Service, Live Experience. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Live ExperienceIncentive CompensationB2C Service
May 2023 – Jun 2024 · 14 mo · Johannesburg · Aerospace & Defence
Techno-Functional LeadMigration
A Big-Four advisory practice · via Quillfield Partners
Migration of Oracle Fusion CX for a Big-Four advisory practice, covering Incentive Compensation, B2C Service, Live Experience. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Live ExperienceIncentive CompensationB2C Service
May 2021 – Sep 2022 · 17 mo · Johannesburg · Professional Services

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
OICVisual Builder StudioExcelOTBI
MODULES
Customer Data ManagementConfiguredIntelligent AdvisorImplementedLive ExperienceConfiguredIncentive CompensationConfiguredB2C ServiceImplemented
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Agriculture & FoodIT & Technology
LANGUAGES
HindiNativeEnglishProfessional

Credentials

1Z0-1054Pending review

Education

Doctorate · Commerce
ICAI (Chartered Accountancy) · 2021 · Full-time
AvailabilityIn 2 weeks
Notice periodImmediate
RateUSD 1,06,000 / yr