Sana Joshi

Support Analyst (AMS) | Oracle Fusion HCM | Help Desk · Strategic Workforce Planning · Workforce Health and Safety · Support Analyst (AMS) · Techno-functional

Riyadh, Saudi ArabiaAssociateAST (UTC+3)Contract · Part time · PermanentWork permit held

Open to working in Riyadh · Dubai

Support Analyst (AMS) with 2 years of hands-on Oracle Fusion HCM experience, specialising in Help Desk, Strategic Workforce Planning, Workforce Health and Safety. Delivered support and enhancement work across manufacturing clients — fast formulas for pay and absence and first live runs and year-end support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Strong on Saudi Arabia / UAE (GCC) localization: statutory, tax and compliance setups. Notice period: serving notice.

years in Oracle

—

years in total

projects

USD 76,000 / yr

annual

Seniority: Associate · Support Analyst (AMS)
Availability: In 2 weeks
Notice period: Serving notice
Works: Hybrid
Open to: Contract, Part time, Permanent
Location: Riyadh, Saudi Arabia · AST (UTC+3)
Work authorisation: Work permit held

Profile updated 3 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Support / AMS

A state power-distribution utility · via Aurenza Global Services

Support / AMS of Oracle Fusion HCM for a state power-distribution utility, covering Help Desk, Strategic Workforce Planning, Workforce Health and Safety. Key work: first live runs and year-end support; element and earnings configuration. Worked with business users through SIT, UAT and go-live.

Workforce Health and SafetyHelp DeskStrategic Workforce Planning

Jun 2026 – Sep 2026 · 4 mo · Riyadh · Energy & Utilities

Support Analyst (AMS)Rollout

A multi-specialty hospital chain

Rollout of Oracle Fusion HCM for a multi-specialty hospital chain, covering Help Desk, Strategic Workforce Planning, Workforce Health and Safety. Key work: balance loads through HDL; payroll and statutory requirement workshops. Worked with business users through SIT, UAT and go-live.

Workforce Health and SafetyHelp DeskStrategic Workforce Planning

May 2025 – Oct 2025 · 6 mo · Riyadh · Healthcare

Oracle expertise

PRODUCT FAMILIES

Fusion Cloud

LOCALIZATIONS

Saudi Arabia / UAE (GCC)

TECHNICAL STACK

Fast FormulaExcelHDLRedwood UXOTBI

MODULES

Payroll InterfaceConfiguredWorkforce Health and SafetyConfiguredHelp DeskConfiguredStrategic Workforce PlanningSupportedWorkforce SchedulingSupported

PILLARS

HCM

RELEASES

26.D26.C26.B

INDUSTRIES

ManufacturingProfessional Services

LANGUAGES

EnglishNativeArabicNative

Credentials

1Z0-1050Pending review

Education

PG · Business Administration

NMIMS · 2021 · Full-time

AvailabilityIn 2 weeks

Notice periodServing notice

RateUSD 76,000 / yr