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Sana Desai

Support Analyst (AMS) | Oracle Fusion CX | Sales · Marketing (Eloqua) · CPQ · Support Analyst (AMS) · Techno-functional
Kuala Lumpur, MalaysiaAssociateMYT (UTC+8)AdvisoryWork permit held
Open to working in Remote · Kuala Lumpur · will relocate
Support Analyst (AMS) with 2 years of hands-on Oracle Fusion CX experience, specialising in Sales, Marketing (Eloqua), CPQ. Delivered support and enhancement work across hospitality & travel clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 30 days.
2
years in Oracle
—
years in total
2
projects
USD 80,000 / yr
annual
Seniority
Associate · Support Analyst (AMS)
Availability
Not looking
Notice period
30 days
Works
Onsite
Open to
Advisory
Location
Kuala Lumpur, Malaysia · MYT (UTC+8)
Work authorisation
Work permit held
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Implementation
A government transport undertaking · via Valecrest Technologies
Implementation of Oracle Fusion CX for a government transport undertaking, covering Sales, Marketing (Eloqua), CPQ. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
SalesCPQMarketing (Eloqua)
Jan 2026 – Jul 2026 · 7 mo · Kuala Lumpur · Public Sector
Support Analyst (AMS)Migration
A government transport undertaking · via Valecrest Technologies
Migration of Oracle Fusion CX for a government transport undertaking, covering Sales, Marketing (Eloqua), CPQ. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
SalesCPQMarketing (Eloqua)
May 2025 – Dec 2025 · 8 mo · Kuala Lumpur · Public Sector

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
OICVisual Builder StudioExcelOTBI
MODULES
SalesSupportedServiceConfiguredCPQSupportedField ServiceSupportedMarketing (Eloqua)ConfiguredLive ExperienceConfigured
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Hospitality & TravelRetail & CPG
LANGUAGES
TamilNativeEnglishProfessional

Education

Doctorate · Computer Applications
NIT Trichy · 2025 · Full-time
AvailabilityNot looking
Notice period30 days
RateUSD 80,000 / yr