Sana Das

Techno-Functional Lead | Oracle EBS CX | Field Service · TeleSales · TeleService · Techno-Functional Lead · Techno-functional

Pune, IndiaLeadIST (UTC+5:30)Contract · Part time · PermanentCitizen

Open to working in Pune

Techno-Functional Lead with 12 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, TeleService. Delivered multiple full-cycle implementations across real estate clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: serving notice.

years in Oracle

—

years in total

projects

₹56 LPA

annual

Seniority: Lead · Techno-Functional Lead
Availability: In 2 weeks
Notice period: Serving notice
Works: Onsite
Open to: Contract, Part time, Permanent
Location: Pune, India · IST (UTC+5:30)
Work authorisation: Citizen

Profile updated 7 days ago

Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadSupport / AMSLed

A global auto-components manufacturer · via Brightmoor Advisory

Support / AMS of Oracle EBS CX for a global auto-components manufacturer, covering Field Service, TeleSales, TeleService. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

Jun 2023 – Aug 2026 · 39 mo · Pune · Manufacturing

Techno-Functional LeadRollout

A two-wheeler manufacturer

Rollout of Oracle EBS CX for a two-wheeler manufacturer, covering Field Service, TeleSales, TeleService. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

May 2019 – Aug 2022 · 40 mo · Pune · Automotive

Techno-Functional LeadImplementation

A state power-distribution utility · via Kestrelline Digital

Implementation of Oracle EBS CX for a state power-distribution utility, covering Field Service, TeleSales, TeleService. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

Apr 2015 – Aug 2018 · 41 mo · Pune · Energy & Utilities

Oracle expertise

PRODUCT FAMILIES

E-Business SuiteFusion Cloud

TECHNICAL STACK

OAFADFdiSQL / PL-SQL

MODULES

Cost ManagementLedEBS TeleServiceLedEBS Field ServiceLedEBS TeleSalesLedEBS Service ContractsLed

PILLARS

CXSCM

RELEASES

12.2.x12.1.312.0.x or earlier

INDUSTRIES

Energy & UtilitiesReal Estate

LANGUAGES

MarathiConversationalEnglishNative

Education

Doctorate · Computer Applications

Heriot-Watt University Dubai · 2019 · Full-time

AvailabilityIn 2 weeks

Notice periodServing notice

Rate₹56 LPA