Sana Chopra

Support Analyst (AMS) | Oracle NetSuite CX | CRM · SuiteCommerce · Support Analyst (AMS) · Techno-functional

Dubai, United Arab EmiratesAssociateGST (UTC+4)Contract to hireWork permit held

Open to working in Remote · Dubai · Pune · will relocate

Support Analyst (AMS) with 2 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered support and enhancement work across it & technology clients — lead-to-order process design and integrations with ERP and marketing tools. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 30 days.

years in Oracle

—

years in total

projects

On request

expected pay

Seniority: Associate · Support Analyst (AMS)
Availability: In 30 days
Notice period: 30 days
Works: From home
Open to: Contract to hire
Location: Dubai, United Arab Emirates · GST (UTC+4)
Work authorisation: Work permit held

Profile updated yesterday

Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Implementation

A defence electronics PSU · via Orvane Consulting

Implementation of Oracle NetSuite CX for a defence electronics PSU, covering CRM, SuiteCommerce. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

Jan 2026 – Oct 2026 · 10 mo · Dubai · Aerospace & Defence

Support Analyst (AMS)Migration

A Tier-1 private-sector bank · via Quillfield Partners

Migration of Oracle NetSuite CX for a Tier-1 private-sector bank, covering CRM, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

NetSuite CRMSuiteCommerce

May 2025 – Oct 2025 · 6 mo · Dubai · Banking & Financial Services

Oracle expertise

PRODUCT FAMILIES

NetSuite

TECHNICAL STACK

ExcelSuiteScript

MODULES

NetSuite CRMConfiguredSuiteCommerceSupported

PILLARS

INDUSTRIES

Agriculture & FoodIT & Technology

LANGUAGES

HindiNativeEnglishProfessional

Education

Doctorate · Commerce

University of London · 2026 · Full-time

AvailabilityIn 30 days

Notice period30 days

RateOn request