Sana Chen

Support Analyst (AMS) | Oracle NetSuite CX | CRM · Talent Acquisition · SuiteCommerce · Support Analyst (AMS) · Techno-functional

Ahmedabad, IndiaAssociateIST (UTC+5:30)Advisory · Contract · Part timeCitizen

Open to working in Ahmedabad

Support Analyst (AMS) with 2 years of hands-on Oracle NetSuite CX experience, specialising in CRM, Talent Acquisition, SuiteCommerce. Delivered support and enhancement work across hospitality & travel clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: 30 days.

years in Oracle

—

years in total

projects

On request

expected pay

Seniority: Associate · Support Analyst (AMS)
Availability: Not looking
Notice period: 30 days
Works: From home
Open to: Advisory, Contract, Part time
Location: Ahmedabad, India · IST (UTC+5:30)
Work authorisation: Citizen

Profile updated yesterday

Employment history is shown to signed-in recruiters.

Projects and implementations

Support Analyst (AMS)Support / AMS

A two-wheeler manufacturer · via Valecrest Technologies

Support / AMS of Oracle NetSuite CX for a two-wheeler manufacturer, covering CRM, Talent Acquisition, SuiteCommerce. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.

PS Talent AcquisitionNetSuite CRMSuiteCommerce

Mar 2026 – Oct 2026 · 8 mo · Ahmedabad · Automotive

Support Analyst (AMS)Migration

An EPC infrastructure company · via Valecrest Technologies

Migration of Oracle NetSuite CX for an EPC infrastructure company, covering CRM, Talent Acquisition, SuiteCommerce. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.

PS Talent AcquisitionNetSuite CRMSuiteCommerce

May 2025 – Sep 2025 · 5 mo · Ahmedabad · Construction & Engineering

Oracle expertise

PRODUCT FAMILIES

NetSuitePeopleSoft

TECHNICAL STACK

SuiteScriptPower BI

MODULES

PS Talent AcquisitionConfiguredNetSuite CRMSupportedSuiteCommerceSupported

PILLARS

CXHCM

INDUSTRIES

Hospitality & TravelRetail & CPG

LANGUAGES

GujaratiNativeEnglishProfessional

Education

Doctorate · Commerce

Anna University · 2025 · Full-time

AvailabilityNot looking

Notice period30 days

RateOn request