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Sana Agarwal

Techno-Functional Lead | Oracle Fusion CX | Subscription Management · Marketing (Eloqua) · Field Service · Techno-Functional Lead · Techno-functional
Riyadh, Saudi ArabiaLeadAST (UTC+3)Contract · Part time · PermanentWork permit held
Open to working in Riyadh
Techno-Functional Lead with 17 years of hands-on Oracle Fusion CX experience, specialising in Subscription Management, Marketing (Eloqua), Field Service. Delivered multiple full-cycle implementations across real estate clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: serving notice.
17
years in Oracle
—
years in total
3
projects
USD 1,65,000 / yr
annual
Seniority
Lead · Techno-Functional Lead
Availability
In 2 weeks
Notice period
Serving notice
Works
Onsite
Open to
Contract, Part time, Permanent
Location
Riyadh, Saudi Arabia · AST (UTC+3)
Work authorisation
Work permit held
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Techno-Functional LeadSupport / AMSLed
A Big-Four advisory practice · via Northwyn Analytics
Support / AMS of Oracle Fusion CX for a Big-Four advisory practice, covering Subscription Management, Marketing (Eloqua), Field Service. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Field ServiceMarketing (Eloqua)Subscription Management
Mar 2022 – Jul 2026 · 53 mo · Riyadh · Professional Services
Techno-Functional LeadMigration
A national FMCG company · via Tessaline Systems
Migration of Oracle Fusion CX for a national FMCG company, covering Subscription Management, Marketing (Eloqua), Field Service. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Field ServiceMarketing (Eloqua)Subscription Management
May 2017 – Nov 2021 · 55 mo · Riyadh · Retail & CPG
Techno-Functional LeadImplementation
An international development NGO · via Quillfield Partners
Implementation of Oracle Fusion CX for an international development NGO, covering Subscription Management, Marketing (Eloqua), Field Service. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
Field ServiceMarketing (Eloqua)Subscription Management
Jan 2012 – Aug 2016 · 56 mo · Riyadh · Non-profit

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
OICVisual Builder StudioExcelOTBI
MODULES
Field ServiceLedMarketing (Eloqua)LedSubscription ManagementLedB2B CommerceLed
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Energy & UtilitiesReal Estate
LANGUAGES
EnglishProfessionalArabicNative

Education

Doctorate · Computer Applications
University of London · 2014 · Full-time
AvailabilityIn 2 weeks
Notice periodServing notice
RateUSD 1,65,000 / yr