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Sachin Verma

Solution Architect | Oracle Fusion CX | B2C Service · Customer Data Management · Solution Architect · Functional
Jaipur, IndiaLeadIST (UTC+5:30)PermanentCitizen
Open to working in Bengaluru · Remote · Jaipur · will relocate
Solution Architect with 15 years of hands-on Oracle Fusion CX experience, specialising in B2C Service, Customer Data Management. Delivered multiple full-cycle implementations across it & technology clients — lead-to-order process design and integrations with ERP and marketing tools. Comfortable owning functional design documents, configuration workbooks and key-user training. Open to freelance assignments alongside full-time roles.
15
years in Oracle
—
years in total
3
projects
₹11,75,000 / yr
annual
Seniority
Lead · Solution Architect
Availability
Available now
Notice period
Immediate
Works
From home
Open to
Permanent
Location
Jaipur, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated 4 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Solution ArchitectImplementationLed
A two-wheeler manufacturer · via Aurenza Global Services
Implementation of Oracle Fusion CX for a two-wheeler manufacturer, covering B2C Service, Customer Data Management. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementB2C Service
Apr 2022 – Aug 2026 · 53 mo · Jaipur · Automotive
Solution ArchitectAdvisory
A 400-store retail chain
Advisory of Oracle Fusion CX for a 400-store retail chain, covering B2C Service, Customer Data Management. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementB2C Service
Mar 2017 – Sep 2021 · 55 mo · Jaipur · Retail & CPG
Solution ArchitectMigration
A hotel and resorts group · via Aurenza Global Services
Migration of Oracle Fusion CX for a hotel and resorts group, covering B2C Service, Customer Data Management. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementB2C Service
Feb 2012 – Oct 2016 · 57 mo · Jaipur · Hospitality & Travel

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
REST APIsGroovy
MODULES
Customer Data ManagementLedB2C ServiceLed
PILLARS
CX
RELEASES
26.D26.C
INDUSTRIES
Agriculture & FoodIT & TechnologyPublic Sector
LANGUAGES
HindiConversationalEnglishNative
ALSO WORKED ON
Tally

Credentials

1Z0-1054Pending review

Education

Bachelors · Supply Chain Management
Anna University · 2010 · Full-time
AvailabilityAvailable now
Notice periodImmediate
Rate₹11,75,000 / yr