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Sachin Shukla

Business Analyst | Oracle Fusion CX | Subscription Management · Partner Relationship Management · B2C Service · Business Analyst · Functional
Chennai, IndiaConsultantIST (UTC+5:30)Advisory · Contract to hireCitizen
Open to working in Chennai
Business Analyst with 3 years of hands-on Oracle Fusion CX experience, specialising in Subscription Management, Partner Relationship Management, B2C Service. Delivered implementations and rollouts across telecom clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Comfortable owning functional design documents, configuration workbooks and key-user training. Open to freelance assignments alongside full-time roles.
3
years in Oracle
—
years in total
2
projects
₹13 LPA
annual
Seniority
Consultant · Business Analyst
Availability
In 30 days
Notice period
15 days
Works
From home
Open to
Advisory, Contract to hire
Location
Chennai, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Business AnalystMigration
A third-party logistics provider · via Kestrelline Digital
Migration of Oracle Fusion CX for a third-party logistics provider, covering Subscription Management, Partner Relationship Management, B2C Service. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementB2C Service
Feb 2026 – Nov 2026 · 10 mo · Chennai · Logistics
Business AnalystAdvisory
A government transport undertaking
Advisory of Oracle Fusion CX for a government transport undertaking, covering Subscription Management, Partner Relationship Management, B2C Service. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementB2C Service
Mar 2025 – Oct 2025 · 8 mo · Chennai · Public Sector

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
GroovyRedwood UX
MODULES
Customer Data ManagementConfiguredSubscription ManagementConfiguredPartner Relationship ManagementImplementedLoyaltyImplementedKnowledge ManagementImplementedB2C ServiceConfigured
PILLARS
CX
RELEASES
26.D26.C
INDUSTRIES
AutomotiveManufacturingTelecom
LANGUAGES
TamilConversationalEnglishNative
ALSO WORKED ON
Salesforce

Education

Bachelors · Finance
IGNOU · 2022 · Full-time
AvailabilityIn 30 days
Notice period15 days
Rate₹13 LPA