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Sachin Narayanan

Business Analyst | Oracle Fusion CX | Subscription Management · Partner Relationship Management · B2C Service · Business Analyst · Functional
Melbourne, AustraliaConsultantAEST (UTC+10)Advisory · Contract to hireWork permit held
Open to working in Melbourne
Business Analyst with 6 years of hands-on Oracle Fusion CX experience, specialising in Subscription Management, Partner Relationship Management, B2C Service. Delivered implementations and rollouts across aerospace & defence clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 15 days.
6
years in Oracle
—
years in total
3
projects
AUD 1,58,000 / yr
annual
Seniority
Consultant · Business Analyst
Availability
In 30 days
Notice period
15 days
Works
From home
Open to
Advisory, Contract to hire
Location
Melbourne, Australia · AEST (UTC+10)
Work authorisation
Work permit held
Profile updated 5 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Business AnalystMigration
A commercial real-estate developer · via Kestrelline Digital
Migration of Oracle Fusion CX for a commercial real-estate developer, covering Subscription Management, Partner Relationship Management, B2C Service. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementB2C Service
Feb 2025 – Nov 2026 · 22 mo · Melbourne · Real Estate
Business AnalystAdvisory
An Indian steel and alloys group
Advisory of Oracle Fusion CX for an Indian steel and alloys group, covering Subscription Management, Partner Relationship Management, B2C Service. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementB2C Service
Mar 2023 – Jul 2024 · 17 mo · Melbourne · Manufacturing
Business AnalystImplementation
A pan-India telecom operator · via Sarvat ERP Solutions
Implementation of Oracle Fusion CX for a pan-India telecom operator, covering Subscription Management, Partner Relationship Management, B2C Service. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementB2C Service
Apr 2021 – Oct 2022 · 19 mo · Melbourne · Telecom

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
OICVisual Builder Studio
MODULES
Customer Data ManagementConfiguredSubscription ManagementConfiguredPartner Relationship ManagementImplementedLoyaltyImplementedKnowledge ManagementImplementedB2C ServiceConfigured
PILLARS
CX
RELEASES
26.D26.C
INDUSTRIES
Aerospace & DefenceBanking & Financial ServicesIT & Technology
LANGUAGES
TamilNativeEnglishNative

Education

PPG · Finance
Savitribai Phule Pune University · 2021 · Full-time
AvailabilityIn 30 days
Notice period15 days
RateAUD 1,58,000 / yr