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Rupali Yadav

Solution Architect | Oracle Fusion CX | B2C Service · Loyalty · Customer Data Management · Solution Architect · Techno-functional
Paris, FranceLeadCET (UTC+1)Contract to hire · Part time · PermanentWork permit held
Open to working in Paris
Solution Architect with 24 years of hands-on Oracle Fusion CX experience, specialising in B2C Service, Loyalty, Customer Data Management. Delivered multiple full-cycle implementations across public sector clients — service request workflows and UAT with field teams and adoption support. Bridges business requirements and technical build — writes specs, reviews developers' work and tests end to end. Notice period: serving notice.
24
years in Oracle
—
years in total
3
projects
EUR 1,13,000 / yr
annual
Seniority
Lead · Solution Architect
Availability
In 60 days
Notice period
Serving notice
Works
Onsite
Open to
Contract to hire, Part time, Permanent
Location
Paris, France · CET (UTC+1)
Work authorisation
Work permit held
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Solution ArchitectSupport / AMSLed
A private university group · via Valecrest Technologies
Support / AMS of Oracle Fusion CX for a private university group, covering B2C Service, Loyalty, Customer Data Management. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementLoyaltyB2C Service
Mar 2019 – Nov 2026 · 93 mo · Paris · Higher Education
Solution ArchitectMigration
A Gulf-based retail bank · via Quillfield Partners
Migration of Oracle Fusion CX for a Gulf-based retail bank, covering B2C Service, Loyalty, Customer Data Management. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementLoyaltyB2C Service
May 2011 – Aug 2018 · 88 mo · Paris · Banking & Financial Services
Solution ArchitectImplementation
A multi-specialty hospital chain · via Northwyn Analytics
Implementation of Oracle Fusion CX for a multi-specialty hospital chain, covering B2C Service, Loyalty, Customer Data Management. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementLoyaltyB2C Service
Jan 2003 – Dec 2010 · 96 mo · Paris · Healthcare
Career break · May 2023 – Nov 2024 · Between engagements

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
REST APIsGroovyRedwood UXOIC
MODULES
Customer Data ManagementLedLoyaltyLedB2C ServiceLed
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
HealthcarePublic Sector
LANGUAGES
FrenchConversationalEnglishProfessional

Credentials

1Z0-1054Reference verified

Education

PG · Information Technology
University of Calcutta · 2003 · Full-time
AvailabilityIn 60 days
Notice periodServing notice
RateEUR 1,13,000 / yr